360 Mortgage is very highly recommended! Having closed in February 2013, Mike Shaw provided outstanding customer service! In addition to being extremely professional and knowledgeable, Mr. Shaw showed genuine concern, provided a thorough explanation of the loan process and provided very timely responses. Still further, Mr.Shaw went above and beyond in providing reassurance through the difficulties I experienced with my home builder. On top of the exceptional service I received with 360 Mortgage, they offered the best terms by far, than any of the other companies I had researched! I definitely recommend them!
We were first time home buyers and Mike Shaw at 360 mortgage made it a pleasant experience. He was there every step of the way, even went above and beyond when we had issues or questions. We really appreciated the exceptional service he provided us. Highly recommend using him for your lender.
I discovered 360 mortgage through my realtor. I worked with Mike Shaw, and he's not only an exceptional helpful mortgage lender, but he walked me through every little procedure in a manner that a non-mortgage person would understand. Mike worked out all of the scenarios to come up with the best solution for us. Yes, he asked a lot more difficult questions compared to our last lender, but he explained the purpose of each question and gave us a thorough understanding of why certain document is required or certain info is needed. Anyway, thanks Mike for the awesome service. You and your team have made our experience of home buying in a stressful sellers' market a lot more pleasant.
We just refinanced our home with 360 Mortgage and had the most pleasant experience working directly with Mike Shaw. We had the option to leave 360 Mortgage and refinance through another bank, but working with Mike just made it so easy and enticing to keep our mortgage with 360 Mortgage. I want to thank Mike for the excellent service he provided; it was so easy and effortless (at least on my end), as I am sure a lot more work went into this his part. He was able to offer us competitive pricing on the loan along with excellent service. Mike demonstrated such professionalism, knowledge and frequent communications. Truly a pleasure to work with! Thank you again!
We just finished purchasing our new home and are extremely pleased with the services that 360 Mortgage provided. Mike Shaw was very helpful, patient and willing to go the extra mile. He took time explaining the different options and running scenarios for us so that we made the best possible decision. From the loan & mortgage standpoint everything was smooth & like clockwork. No issues with documentation, underwriting, closing or funding. A great group to work with and I highly recommend them!